Terms of service

Last Updated: 2026-03-23

Overview

Welcome to Swinging Janice.

By using our website, purchasing products, or interacting with our services, you agree to these Terms of Service, along with our Refund Policy and Privacy Policy.

If you do not agree, please do not use our website.

1. Use of Our Store

By using our store, you confirm that:

  • You are at least the age of majority in your location
  • The information you provide is accurate and complete

You are responsible for your account and any activity under it.

2. Our Products

We aim to display our products as accurately as possible, but:

  • Colors and appearances may vary slightly
  • Natural products may vary in scent, texture, or color

Important

Our products are made with natural ingredients to support hair and skin care.

  • Results vary from person to person
  • We do not guarantee specific results (such as hair growth or thickness)

3. Orders

When you place an order, you are making an offer to buy.

We may:

  • Accept or decline any order
  • Cancel orders if there are errors or suspected fraud

Orders cannot be guaranteed for cancellation once processing begins.

All purchases follow our Refund Policy.

4. Pricing & Payment

  • Prices may change at any time
  • You agree to provide accurate payment details
  • You are responsible for all charges, including shipping and taxes

5. Shipping & Delivery

  • Delivery times are estimates and not guaranteed
  • We are not responsible for carrier delays
  • Once your order is shipped, responsibility transfers to you

6. Lost or Missing Orders

If your order does not arrive:

  • Contact us with your order number
  • We will investigate with the carrier

If confirmed lost, we may offer a replacement or refund.

7. Returns & Refunds

Returns are handled according to our Refund Policy.

Key points:

  • Items must be unused and unopened
  • Opened products cannot be returned (for hygiene reasons)
  • Returns must be approved before being sent back

8. Intellectual Property

All content on this website (images, branding, text) belongs to Swinging Janice and may not be used without permission.

9. Third-Party Services

Our store is powered by Shopify.

All purchases are made directly with Swinging Janice, not Shopify.

10. Prohibited Use

You may not use our website to:

  • Commit fraud or abuse policies
  • Submit false claims
  • Violate laws

We may refuse service if misuse is detected.

11. Chargebacks & Claims

We document all orders with tracking and delivery confirmation.

False claims (such as non-delivery when tracking shows delivered) may be disputed.

We strongly encourage contacting us before filing a chargeback so we can resolve the issue quickly.

12. Disclaimer

All products and services are provided “as is.”

We do not guarantee:

  • Specific results
  • That the website will always be error-free

13. Limitation of Liability

To the extent allowed by law, Swinging Janice is not responsible for:

  • Indirect or unexpected damages
  • Dissatisfaction due to results

Use of our products is at your own discretion.

14. Governing Law

These Terms are governed by the laws of Ontario, Canada.

15. Changes to Terms

We may update these Terms at any time.

Continued use of our store means you accept any changes.

16. Contact Information

Business Name: Swinging Janice
Address: 31 Withay Drive, Ajax, Ontario, L1T 3J8, Canada
Email: desilguyarmande@gmail.com
Phone: 647-574-2809

Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (EST)

Response Time:
1–2 business days